From March 2, 2020, the Uttar Pradesh RERA authorities have begun a digital module to redress the home-buyers and stakeholders grievances by adopting the integrated digital system.
“The e-courts will ensure transparency, efficiency and effectiveness of judicial system with high focus on achieving the vision of digital nation. The authority thus seeks greater participation and support from various stakeholders in the success of the system for managing complaints in a digital fashion,” said Rajive Kumar, chairman, UP-RERA. The authority will continue the old complaint form till February 2, 2020 and from February 3, 2020 onwards complaints can be submitted only on new forms.
Under the new system, the complainants and the respondents will have an interactive dashboard where all the information related to their cases are visible. All the information from the parties will be sought online aiming for the transparency in the process and achieving a paperless approach.
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